Privacy policy
Privacy Policy
Last updated: April 26, 2026
At Vandic I/S, we take the protection of your personal data seriously. This privacy policy describes how we collect, use, store, and disclose your personal data when you visit our webshop, contact us, or make a purchase from us.
1. Data Controller
Vandic I/S
Dyringparken 100, 3. tv. 2660 Brøndby Strand
Denmark
Email: info@vandic.dk
Phone: +45 53 35 17 30
CVR-no: 46258541
VAT-no: DK46258541
Vandic I/S is the data controller for the processing of your personal data.
2. What Information We Collect
We may collect and process the following personal data:
- Name
- Address
- Delivery address
- Email address
- Phone number
- Order details
- Payment information to the extent necessary to complete the payment
- Information regarding your inquiries to us
- Technical information about your use of the webshop, including IP address, device information, and data collected via necessary cookies
3. Purpose of Processing
We use your personal data for the following purposes:
- To process and deliver your orders
- To handle payment, shipping, returns, refunds, and complaints
- To respond to your inquiries and provide customer service
- To comply with our legal obligations, including bookkeeping and accounting requirements
- To protect the webshop against abuse, fraud, and security issues
- To operate and maintain the technical aspects of the webshop
- To send marketing materials if you have provided consent
4. Legal Basis
We process your personal data on the following bases:
- GDPR Article 6(1)(b), when processing is necessary to complete your purchase, deliver your order, or handle returns and complaints.
- GDPR Article 6(1)(c), when processing is necessary to comply with a legal obligation, including bookkeeping laws.
- GDPR Article 6(1)(f), when processing is necessary for our legitimate interests in operating, protecting, and improving the webshop, providing customer service, and preventing abuse.
- GDPR Article 6(1)(a), if you give consent to, for example, voluntary cookies or marketing.
5. Sharing of Information
We only disclose your personal data when necessary and relevant for the operation of the webshop.
We may share information with:
- Shopify, which operates our webshop platform
- Payment providers to complete payments
- Shipping and delivery providers to deliver your order
- Accounting and bookkeeping systems for legal bookkeeping
- IT and operations providers for the secure operation of the webshop
- Public authorities, if we are legally obligated to do so
We do not sell your personal data.
6. Cookies
The webshop uses technically necessary cookies required for the site to function correctly, including cart, checkout, and security.
If we use voluntary cookies for statistics, preferences, or marketing, it only happens to the extent that you have provided consent.
7. Data Retention
We store your personal data as long as necessary for the purposes for which they were collected and to comply with applicable legislation.
Information included in accounting material is stored for 5 years from the end of the financial year to which the material relates.
Other information is only stored as long as it is relevant and necessary.
8. International Transfers
Since our webshop is hosted via Shopify, and we may use providers processing data outside the EU/EEA, your personal data may in certain cases be transferred to countries outside the EU/EEA.
In such cases, we ensure a legal transfer basis and appropriate protection, such as through the EU Commission's Standard Contractual Clauses.
9. Your Rights
Under data protection rules, you have rights regarding our processing of your personal data:
- Right of access to the information we process about you
- Right to rectification of incorrect information
- Right to erasure in certain cases
- Right to restriction of processing
- Right to object to certain processing
- Right to data portability
- Right to withdraw consent To exercise your rights, contact us at info@vandic.dk.
10. Complaints
If you are dissatisfied with how we process your personal data, please contact us at info@vandic.dk.
You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby Denmark
www.datatilsynet.dk
11. Changes
We may update this privacy policy as needed.
The version published on the webshop is the current version.